Here’s How It Works

“I’m a resident, what do I do?”

Finger pressing an illuminated green start button.

The machine will guide you through each step.
Log into your account if you’re already registered or continue as a guest.

1st - Click “Start” to Begin

A smartphone on a wooden surface displaying a digital wallet app with a contactless payment icon and a partial Mastercard logo.

2nd - Tap or insert your card

We’ll place a temporary hold on your credit card so you can dispense the products you choose. Don’t worry, you’ll only be charged for the exact amount you refill.

Blue liquid being poured into a clear glass bottle against a white background.

3rd - Select and refill products

Place your bottle under the nozzle of your chosen product.
Press and hold the product button until your bottle is filled, then release when done.

A collection of cleaning product logos including Tide, Cascade, Mr. Clean, Dawn, Arm & Hammer, Gain, Downy, Windex, Lysol, Finish, Clorox, and Safeguard.
A front-loading washing machine with its door open, showing a towel inside, with the label 'Laundry Detergent' at the bottom.
Person cleaning cabinet handle with a blue cloth, kitchen setting with tools and decor items.
Hands placing clean plates in a dishwasher for dishwashing.
Person washing hands with soap, creating lather and bubbles.
A bathroom with a wall-mounted toilet and a sink. The toilet has a dark wooden lid, and a toilet brush is next to it. Above the sink is a large mirror, and a TV is reflected in the mirror. The wall is painted in a teal color, and the bathroom has white tiled flooring.
A kitchen sink filled with dishes, including a dish drying rack, clean plates, a bowl, and a glass. An orange rubber glove is hanging over the edge of the sink. The background shows a tiled wall and a window with some decorative items.
Stacked folded laundry with a soft toy bunny nearby, placed on a rattan laundry basket, labeled 'Laundry Softener'.
Person cleaning a window with a spray bottle of glass cleaner.

I need help!

We’re sorry you’re having trouble with your refill station, order, or account.
Please describe the issue below, and our support team will get back to you as soon as possible.